Made for Customer Obsessed Companies

Unlock the power ofauthentic customer voices

Transform customer reviews and feedback into your strongest marketing assets and actionable insights.

Automated email & SMS review collection

automated email & sms review collection

Boost customer engagement and turn interactions into positive reviews. Use automated review requests to efficiently collect customer feedback. Simplify the review process, build your reputation, and empower business growth.

AI-powered review response tool

ai-powered review response tool

Change the way you engagement with customers. Effortlessly respond to reviews with AI-powered replies and built-in templates. Boost your brand’s reputation, save time, and connect with your audience like never before.

Embedded testimonials for website

embedded testimonials for website

Boost customer engagement and build trust by displaying testimonials on your site. Leverage customer reviews and see conversions rise with our customisable review widgets.

Turn reviews into social media content

turn reviews into social media content

Share your online reviews on social media with one click. Skip the endless search for content and use our ready-made templates to highlight your best reviews.

Automated review translation

automated review translation

Collect and translate customer reviews from every source, all in one place. Understand what your customers are saying and respond in their native languages.

Online review analysis & sentiment tracking

online review analysis & sentiment tracking

Unlock the value of online reviews with our review analysis tool powered by AI. Get actionable insights that help you improve products and services, and boost your brand reputation.

NPS helps you better understand your customers

nps helps you better understand your customers

Use Net Promoter Score (NPS) to build lasting trust and loyalty in your brand. Easily manage user feedback and create strategies to meet and exceed customer expectations.

Review alerts & notifications

review alerts & notifications

Get instant notifications when new reviews are posted across all review sites. Quickly respond to negative reviews to address customer concerns and strengthen your brand’s reputation.

Manage all your online reviews in one dashboard

manage all your online reviews in one dashboard

See all your reviews in one central dashboard. Search, filter, and organise reviews effortlessly with customisable tags. Easily manage and respond to reviews with AI-powered suggestions, built-in templates, and auto-replies.

Frequently Asked Questions

IDEX allows businesses to send automated review requests via email or SMS to customers. You can customise messages to align with your brand voice, making it easy to encourage reviews on all major review sites such as Google, Yelp, and Trustpilot.

Boost Your Online Reputation with IDEX

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