Streamline your review management withJira integration
Automate your review management workflow with our Jira integration. Send reviews and customer feedback to your product and engineering teams in Jira.
Key benefits of using the Jira integration with IDEX
Automatically send reviews to Jira
Automatically send reviews to Jira when a new review is received. Streamline your workflow and show your customers you care.
Customise Jira notifications
Customise your Jira notifications and get alerts for new reviews, negative reviews, customer feedback, and more. Helps you focus on customer feedback and address critical issues quickly.
Receive review analytics in Jira
Receive daily and weekly review analytics and insights in Jira. Get key metrics, spot trends, and uncover insights to drive your business forward.
About Jira
Jira is a project management tool designed for software development teams. It provides a centralized hub where teams can track, manage, and collaborate on projects. Launched in 2008, it’s widely used for enhancing productivity and streamlining workflows.
Jira helps teams stay connected, manage projects, and improve productivity, whether they’re working in the office or remotely. Its intuitive interface and powerful integrations make it a go-to tool for modern workplaces.
Jira helps teams stay connected, manage projects, and improve productivity, whether they’re working in the office or remotely. Its intuitive interface and powerful integrations make it a go-to tool for modern workplaces.
Frequently Asked Questions
The Jira integration allows you to receive real-time notifications about new reviews, track customer sentiment updates, and share reviews with your team directly within Jira.
To set up Jira, go to the Integrations section in your dashboard, select Jira, and follow the prompts to authenticate and connect your Jira workspace. Once connected, you can configure the projects where notifications will appear, and customise your notifications.
Yes, you can customise the notifications you receive in Jira. For example, you can choose to receive alerts for all new reviews, only negative reviews, or reviews from specific review sites.
Yes, you can configure the integration to send notifications to specific Jira projects, ensuring the right people see the reviews.
At the moment, the integration supports connecting to one Jira workspace at a time. If you manage multiple workspaces, you can set up the integration separately for each one.
The Jira integration is included in the Premium and Enterprise Plans. Please check our pricing page for more details.
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